baj99's Privacy Policy
Keeping your personal information secure is our top priority. This policy transparently explains how we collect, use, and store data.
1. Introduction
baj99 is a safe and reliable online casino and betting platform. We believe that protecting every user's personal information is a fundamental responsibility. This Privacy Policy ("Policy") describes how baj99 collects, uses, stores, and discloses your personal information.
By using our platform, you agree to the terms of this Policy. We ask that you read this Policy carefully. If you have any questions, please contact our support team.
2. Data Collection — What Information We Collect
We may collect the following types of information for registration and service delivery on the baj99 platform:
2.1 Personally Identifiable Information
- Full name (in Bengali or English)
- Date of birth (for age verification purposes)
- Mobile number
- Email address
- National ID number (where identity verification is required)
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay account details
- Transaction history
- Deposit and withdrawal amounts
2.3 Technical Information
- IP address and device information
- Browser type and version
- Operating system
- Cookies and session data
- Site access times and page usage history
2.4 Activity and Behavioral Information
- Gaming history and betting details
- Bonus and promotion usage
- Records of conversations with the support team
3. Purpose of Data Use
We use collected information only for specific and lawful purposes. baj99 may use your information for the following:
- To create, manage, and verify your account
- To process financial transactions including deposits and withdrawals
- To verify age in compliance with responsible gaming policies
- To ensure platform security and prevent fraud
- To provide you with relevant bonuses, offers, and information
- To provide customer support and resolve complaints
- To improve site functionality and analyze user experience
- To meet legal obligations
4. Cookies & Tracking Technologies
baj99 uses cookies and similar technologies on its platform. Cookies are small data files stored in your browser or on your device.
4.1 Types of Cookies
- Essential Cookies: Required for the basic functionality of the platform; without these, the site cannot operate properly.
- Functional Cookies: Used to remember your preferences and settings.
- Analytical Cookies: Help analyze site traffic and user behavior, which is used to improve our service.
You can reject cookies at any time by changing your browser settings. However, disabling certain essential cookies may limit some functionality of the platform.
5. Data Storage & Security
baj99 applies industry-standard security measures to keep your information secure. Our security measures include:
- All data transfers are secured using SSL (Secure Socket Layer) encryption technology
- Sensitive information is stored in encrypted form
- Access controls ensure that only authorized personnel can view your information
- Regular security reviews and audits are conducted
- Modern firewalls and security software are used to minimize the risk of data breaches
Important: No one can guarantee complete security when transmitting information over the internet. However, we make every effort to keep your information secure and work to keep any risks to a minimum.
5.1 Data Retention Period
We retain your information only for as long as necessary. Even after an account is closed, certain information may be retained for a defined period to meet legal requirements. Once the specified period has passed, information is securely deleted or permanently anonymized.
6. Sharing Data with Third Parties
baj99 never sells your personal information to third parties for commercial purposes. However, we may share information in specific circumstances:
6.1 Service Provider Partners
We use certain third-party service providers to operate the platform, such as payment processors (bKash, Nagad, Rocket, Upay) and technology infrastructure providers. Only the minimum information necessary to deliver the service is sent to these partners, and they are required to comply with our privacy standards.
6.2 Legal Requirements
We may be required to provide necessary information in response to a court order, legal process, or valid request from a government authority.
6.3 Fraud Prevention
In specific circumstances, relevant information may be shared with the appropriate authorities to protect platform security and prevent fraudulent or deceptive activity.
7. Your Rights
You have the following rights regarding your personal information:
- Right of Access: You may request to see what information we hold about you.
- Right to Rectification: If your information is inaccurate, you may request that it be corrected.
- Right to Erasure: In certain circumstances, you may request that your information be deleted.
- Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
- Right to Object: You may object to your information being used for specific purposes.
To exercise any of these rights, please contact our support team. We will respond to your request as promptly as possible.
8. Protection of Minors' Information
baj99 strictly provides services only to those aged 21 and above. We do not knowingly collect personal information from any minor. If we find evidence that a minor has used our services, we will immediately close that account and delete the associated information.
9. Changes to the Policy
baj99 reserves the right to update or change this Privacy Policy at any time. If any significant changes are made, we will notify you through a clear notice on the platform.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us through the following:
Our customer service team is ready to assist you seven days a week, 24 hours a day. Your security and privacy at baj99 are always of the highest importance to us.