baj99 Terms & Conditions — Complete Guide

These Terms and Conditions ("Terms") apply to the use of the baj99 platform and all its services. When you create an account on baj99, browse the platform, or participate in any games or betting activities, you are considered to have fully agreed to these Terms.

We reserve the right to amend or update these Terms at any time. If you continue to use the platform after any changes take effect, that will be treated as acceptance of the updated Terms. We therefore recommend reviewing this page regularly.

To use any service on baj99, users must meet the following conditions:

• Age: You must be at least 21 years old. Use of this platform by minors is strictly prohibited.
• Identity: Each user must register with their own accurate information. Using another person's identity or providing false information is a punishable offence.
• One Account Policy: Each person may operate only one account. If multiple accounts are detected, they will be closed and the balance may be forfeited.
• Capacity: The user must be legally capable of entering into a binding agreement.

3.1 Registration Process

To create an account on baj99, users must provide accurate and complete personal information, including their name, valid contact details, and any other required information. Providing false or incomplete information will result in account closure.

3.2 Account Security

Keep your login credentials completely confidential and do not share them with anyone. You are responsible for all activity that occurs on your account. If you suspect unauthorized access, notify our support team immediately.

3.3 Account Suspension or Closure

baj99 reserves the right to temporarily or permanently suspend any account without prior notice, particularly in cases of fraud, misuse, or violation of these Terms.

• In the event of account closure, any valid balance will be returned in accordance with applicable rules.
• In cases of fraudulent activity, the balance may be forfeited.
• Users may also request to close their own account voluntarily.

4.1 Accepted Payment Methods

baj99 currently supports transactions only through the following mobile banking methods: bKash, Nagad, Rocket, and Upay. No other methods outside this list are accepted.

4.2 Limits & Timeframes

The following limits apply to all users:

• Minimum Deposit: ৳300 per method
• Minimum Withdrawal: ৳500
• Estimated Withdrawal Time: 10–45 minutes

4.3 Funds Verification

baj99 is committed to preventing money laundering. For suspicious transactions, we may request proof of source and reserve the right to notify the relevant authorities if necessary. Users must confirm that they are playing with their own funds.

5.1 Welcome Bonus

A 200% welcome bonus is available on your first deposit at baj99, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives a ৳2,000 bonus for a total balance of ৳3,000; or depositing ৳12,000 gives the maximum ৳10,000 bonus for a total of ৳22,000.

5.2 Wagering Requirements

The bonus amount must be wagered 15 times before withdrawal. Wagering is calculated on the bonus amount only, not on the deposit plus bonus. Example: receiving a ৳2,000 bonus requires ৳2,000 × 15 = ৳30,000 in bets before withdrawing bonus winnings.

• Bonuses may only be used on games designated by baj99.
• Multiple bonus claims from the same household or IP address are not permitted.
• Attempting to claim bonuses fraudulently may result in the entire account being forfeited.
• baj99 reserves the right to modify, suspend, or cancel any bonus offer at any time.

6.1 Fair Play Policy

baj99 is committed to ensuring fair play. All games guarantee honest and impartial outcomes. Any attempt at cheating, collusion, or gaining unfair advantage on our platform will result in permanent account closure.

6.2 Technical Errors

If a game outcome is affected by a server error, disconnection, or software fault, baj99 reserves the right to void that round and refund the bet. baj99 will not be liable for any loss caused by technical issues.

6.3 Sports Betting

baj99 offers various markets for sports betting. If the conditions of an event change after a bet is accepted, we follow specific rules. Bets on cancelled events are refunded. Odds are subject to change in live betting.

• Match fixing or placing bets after knowing the result is strictly prohibited.
• Bets placed outside the set limits may not be accepted.
• baj99 monitors unusual betting patterns and may void bets when necessary.

baj99's VIP program has five tiers. Weekly cashback is awarded at each tier based on the user's activity and loyalty:

Advancement through VIP tiers depends on the player's activity and loyalty. baj99 reserves the right to modify the terms of VIP benefits. Cashback will be credited to your account automatically and specific wagering requirements may apply.

The following activities are strictly prohibited on the baj99 platform. Violating these rules may result in immediate account termination and legal action:

• Fraud & Deception: Using a false identity, forged documents, or another person's information.
• Money Laundering: Using the platform to clean illegally obtained funds.
• Software Manipulation: Using bots, scripts, hacking tools, or any other automated methods.
• Collusion: Cooperating with other players to gain an unfair advantage.
• Bonus Abuse: Claiming bonuses through multiple accounts or false information.
• Threats & Harassment: Inappropriate behaviour toward other users or staff.
• Chargebacks: Wrongfully disputing a legitimate transaction.

baj99 treats the protection of users' personal data as a top priority. All data is secured using SSL encryption technology. To learn about our full privacy policy, please read the Privacy Policy page.

• We do not sell personal data to third parties.
• Certain data may be processed for service improvement and fraud prevention.
• Data may be shared with authorities where legally required.
• Users may request to view or correct their own information.

baj99 is deeply committed to responsible gambling. We believe gaming should be a source of entertainment, not a cause of financial hardship.

• Users can set their own deposit and betting limits.
• Self-exclusion from the account for a set period is available if needed.
• If signs of compulsive gambling are identified, we will provide support to the user.
• There is a facility to close accounts for minors or individuals with addiction-related issues.

For more information on responsible gaming, please read our Responsible Gaming page.

baj99 accepts no liability in the following circumstances:

• Force Majeure: Service disruptions caused by natural disasters, cyberattacks, government directives, or other unforeseen circumstances.
• Internet Connectivity: Any loss resulting from issues with the user's own internet connection or device.
• Third-Party Failures: Problems arising from the failure of a payment provider or software supplier.
• Misuse: Loss of account or funds due to the user's own negligence or carelessness.

Our liability in any circumstance is limited to a maximum of the amount the user deposited in the last seven days.

If you have a dispute or complaint, please contact our customer service team first. We always try to resolve all disputes amicably.

Contact Methods

• Live Chat: Available 24/7, with support in both Bengali and English.
• Email: [email protected]

To learn more about these Terms or read the FAQ, visit our FAQ page.

13.1 Amendment of Terms

baj99 reserves the right to amend these Terms at any time. Users will be notified as early as possible of any significant changes. The effective date will be noted in the "Last Updated" section at the top of this page.

13.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain fully in effect.

13.3 Entire Agreement

These Terms, the Privacy Policy, and the Responsible Gaming guidelines together form the complete agreement between baj99 and the user. Any oral or written promises outside this agreement are not binding.